Leadancy is a digital marketing agency serving clients in the United States. This Privacy Policy is designed to comply with both the EU General Data Protection Regulation (GDPR), applicable French data protection laws, the California Consumer Privacy Act (CCPA), the US Telephone Consumer Protection Act (TCPA), and the CAN-SPAM Act.
Welcome to Leadancy. This Privacy Policy explains how Leadancy ("we", "us", or "our") collects, uses, discloses, and protects the personal information of individuals ("you" or "your") who visit our website at leadancy.com or engage with our services. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Information You Provide Directly
Full name, business name, email address, and phone number
Billing and payment information
Business address and contact details
Communications sent to us via email, forms, or phone
Information provided during onboarding or consultation calls
1.2 Information Collected Automatically
IP address and browser type
Pages visited and time spent on our website
Referral source and device information
Cookies and tracking technologies (see Section 5)
1.3 Information from Third Parties
Lead data collected via our lead generation tools on behalf of our clients
Information from integrated platforms such as GoHighLevel CRM
2. How We Use Your Information
We use the information we collect for the following purposes:
To deliver and manage our services, including lead generation, website development, marketing automations, appointment setting, and ongoing maintenance
To communicate with you about your account, services, and support requests
To send service updates, invoices, and onboarding communications
To improve our website, tools, and service offerings
To comply with applicable legal obligations under GDPR, CCPA, TCPA, and CAN-SPAM
To detect, prevent, and address fraud or security issues
3. SMS & Communications
3.1 SMS Opt-In
By providing your mobile phone number and expressly consenting to receive SMS messages from Leadancy, you agree to receive text messages related to our services, appointment reminders, follow-ups, and marketing communications. Your consent is not a condition of purchase. Message and data rates may apply. Message frequency varies.
In compliance with the TCPA, we will only send SMS messages to individuals who have provided prior express written consent. This consent will be documented and retained.
3.2 How to Opt Out
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message. To opt back in, reply START at any time.
3.3 Help
For help or information about our SMS communications, reply HELP to any SMS message or contact us at [email protected].
3.4 CAN-SPAM Compliance
All marketing emails sent by Leadancy comply with the CAN-SPAM Act. Every marketing email includes a clear identification of the sender, a valid physical postal address, and a clear mechanism to opt out of future emails. Opt-out requests are processed within 10 business days.
3.5 Important Notice Regarding SMS Data
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with any third party under any circumstances.
4. Data Sharing Policy
We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
Service Providers: We work with trusted third-party vendors (such as GoHighLevel) who assist us in delivering our services. These parties act as data processors and are contractually obligated to protect your data.
Legal Requirements: We may disclose information if required by law, court order, or governmental authority in France, the EU, or the United States.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred with equivalent privacy protections.
With Your Consent: We may share information for any other purpose with your explicit consent.
We explicitly confirm: SMS consent and mobile opt-in data are never shared with third parties or affiliates for marketing, promotional, or any commercial purposes.
5. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience.
5.1 Types of Cookies We Use
Essential Cookies: Required for the website to function properly
Analytics Cookies: Help us understand site usage (e.g., Google Analytics)
Marketing Cookies: Used to deliver relevant content and measure campaign effectiveness
5.2 Your Cookie Choices
You can control cookie settings through your browser. Disabling certain cookies may affect website functionality. California residents may also exercise their opt-out rights under CCPA with respect to cookies used for targeted advertising.
6. Data Security
We implement industry-standard security measures to protect your personal information, including:
SSL/TLS encryption for data transmitted to and from our website
Access controls limiting data access to authorised personnel only
Regular security reviews of our systems and processes
Secure storage of data within GoHighLevel's compliant infrastructure
While we take reasonable steps to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.
7. Third-Party Services
7.1 GoHighLevel (Data Processor)
Leadancy uses GoHighLevel as our primary CRM and automation platform. GoHighLevel processes personal data on our behalf as a data processor and is contractually bound to handle your data in accordance with applicable privacy laws. Their privacy policy is available at: https://www.gohighlevel.com/privacy-policy
7.2 Other Third-Party Integrations
Payment processors (e.g., Stripe, PayPal)
Email and communication platforms
Website hosting providers
Analytics tools (e.g., Google Analytics)
8. Your Rights
8.1 Rights Under GDPR (EU/French Residents and All Clients)
Regardless of your location, as a Leadancy client you are entitled to the following rights, consistent with GDPR standards:
Right of Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data, subject to legal obligations
Right to Restriction: Request that we limit how we process your data
Right to Data Portability: Request your data in a structured, machine-readable format
Right to Object: Object to processing based on legitimate interests or direct marketing
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
8.2 Additional Rights for California Residents (CCPA)
If you are a California resident, you have the following additional rights under the CCPA:
Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you
Right to Delete: Request deletion of personal information we have collected, subject to certain exceptions
Right to Opt-Out of Sale: We do not sell personal information. However, you have the right to opt out if this practice ever changes
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights
To exercise any of these rights, please contact us using the details in Section 12. We will respond within 30 days of receiving your request (or 45 days for CCPA requests where an extension is required). As a business registered in France serving US-based clients, we comply with GDPR, applicable French data protection laws, the CCPA, the TCPA, and the CAN-SPAM Act.
9. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Client data is typically retained for the duration of the service agreement plus a maximum of 3 years thereafter, unless a longer retention period is legally required under French, EU, or US law.
10. International Data Transfers
As a French-based agency using cloud-based tools such as GoHighLevel (based in the United States), your data may be transferred between the EU and the United States. Where such transfers occur, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission, to protect your data in line with GDPR requirements.
For US-based clients, data is primarily processed within the United States through GoHighLevel's infrastructure. Leadancy maintains appropriate data processing agreements with all third-party processors.
11. Children's Privacy
Our services are not directed to individuals under the age of 16 (or 13 under US COPPA regulations). We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Leadancy
3 Allee Theophile Gautier
Garges-les-Gonesse, 95140, France
Email: [email protected]
Phone: +33 6 61 56 88 20
Website: www.leadancy.com
EU residents may also lodge a complaint with the French data protection authority (CNIL) at https://www.cnil.fr or their local EU supervisory authority.
US residents may contact the Federal Trade Commission (FTC) at https://www.ftc.gov for concerns related to US privacy law.
This Privacy Policy was last updated on June 5, 2026. Leadancy reserves the right to update this policy at any time. Changes will be posted on this page with an updated effective date.